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Apr 22, 2026 by Justin Friend

What Does the Modern Automotive Buying Journey Actually Look Like?

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We’ve spent years trying to simplify the automotive buying journey into something clean. Awareness. Consideration. Intent. Urgency. It looks great on a slide. It tends to fall apart in the real world. The reality is the modern buyer doesn’t move in a straight line. They bounce. They pause. They disappear and come back. They consume […]

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Apr 17, 2026 by Justin Friend

Are You Growing Market Share Or Fighting for It?

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Most dealerships think digital marketing is about capturing demand. Someone searches. They click. They convert. That’s the playbook. And it works, to a point. But if that’s all you’re doing, you’re not growing market share. You’re competing for it. There’s a difference. Capturing Demand Is Not the Same as Creating It Capturing demand is reactive […]

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Apr 10, 2026 by David Raminick

Why Market Share Growth Matters

Why Market Share Growth Matters

As automotive retail leaders, we’ve traditionally measured success in units sold. Monthly reports, OEM targets, and incentive structures all reinforce one thing: sell more cars. But focusing solely on vehicle sales is an incomplete, and often misleading, view of performance. The more meaningful metric is market share. Market share reflects not just how many vehicles […]

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Apr 7, 2026 by Justin Friend

Most Auto Dealerships Are Measuring Marketing Wrong

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The Problem with how Dealers are measuring marketing performance today. Most dealerships are still measuring marketing based on what’s easiest to track, not what actually drives growth. Number of leads. Cost per lead. Last-click attribution. Form fills. It looks clean. It gives you numbers to report. But it misses the point. These metrics tell you […]

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Apr 1, 2026 by Justin Friend

If You’re Guessing Your Ad Budget, You’re Already Losing

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Let’s have a little fun with this. It’s April Fools’ Day, which feels like the perfect time to ask a serious question: Where should dealers actually be spending their advertising budget right now? If your answer is some version of “what worked last month” or “I have no clue,” you’re not alone. You’re also not […]

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Mar 26, 2026 by Justin Friend

Why Lead Generation Is Limiting Your Growth

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Lead generation didn’t stop working. It just stopped working the way most dealerships think it does. And in a lot of cases, it has quietly become the ceiling on growth. For years, automotive marketing has been built around one question: how many leads did we get? That question has shaped strategy, budgets, and how success […]

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Mar 17, 2026 by Justin Friend

AI Is Everywhere in Automotive Marketing. How Much of It Is Noise?

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Most of the AI currently being marketed to dealerships falls into one of two categories: Conversational AI or agentic AI. Chatbots, Lead response tools, Service scheduling assistants, Conversational sales agents. The industry is focused on AI answering questions from shoppers, very little attention has been paid to something far more impactful using AI to decide how advertising dollars should move.

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Our CEO is a bit of a sneakerhead. Serious about it and loves his Air Jordans. Not because they are trendy. Not because of resale value. Not because of nostalgia. He likes them for the same reason they became iconic in the first place. They were built around performance, and the market validated it over […]

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Do not mistake, shoppers are researching earlier, consuming more video, and forming preferences long before a lead form is filled out or a search query is typed. According to Google, more than 90 percent of automotive buyers say online video influences their purchase decision. That influence happens upstream, during research and consideration, not at the […]

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Dec 23, 2025 by Justin Friend

As 2025 Comes to a Close: What Dealers Should Rethink for 2026

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As 2025 comes to a close, most dealerships are already looking ahead to budgets, plans, and priorities for 2026. That is the right instinct. But the bigger question is not what to spend next year. It is what to change. The automotive retail landscape did not shift overnight in 2025. It quietly exposed what is […]

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Dealers do not have a visibility problem. They have an alignment, measurement, and risk control problem. This Game Changer Holiday Series livestream breaks down why being everywhere is not a strategy, what real omnichannel execution looks like, and how AI, predictive modeling, and better metrics help dealers reduce risk and spend with confidence.

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Our CEO and co-founder, David Raminick, and our VP of Sales, Justin Friend, were recently featured on the Healey Brothers podcast with host Jay Healey. In the episode, they walked through how Proficy Digital approaches omni-channel marketing very differently from the typical “be-everywhere-and-hope” strategy. They explained that our platform was built with AI and machine […]

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Dec 4, 2025 by Justin Friend

EP 1 – Dealers Can’t Rely on Google and Facebook Alone

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Dealers, do you want to reach every shopper, not just the ones willing to buy? In the first episode of Modern Automotive Marketing, we learn the importance of true omnichannel, full-funnel, modern automotive marketing in today’s modern landscape and why dealerships can no longer rely solely on Google and Facebook for sales. Host Jason Harris […]

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Dec 3, 2025 by Justin Friend

EP 2 – Creative That Converts-Why Speed and Relevance Win

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For dealers looking to modernize their approach, hear this message: creative must be fast, relevant, and tailored to your audience, or you’re leaving opportunities on the table.In this episode of Modern Automotive Marketing, host Jason Harris reconnects with guest Justin Friend of Proficy Digital to discuss why speed and relevance in creative are essential for […]

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Dec 2, 2025 by Justin Friend

EP 3 – Is Your Marketing Fragmented or Integrated?

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Is your dealership’s marketing working together or working against you? In this episode of Modern Automotive Marketing, join host Jason Harris as he sits down with David and Justin Friend of Proficy Digital as they unpack the difference between fragmented marketing and a truly integrated omnichannel strategy. Learn from David how Proficy Digital was founded […]

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Jul 18, 2025 by Justin Friend

Is Your Creative Costing You Deals?

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Most dealerships are losing sales every single month and don’t even know it. Not because their ad budget is too small. Not because they’re not running enough campaigns. But because their creative is stale. And stale creative is a silent killer of campaign performance. Static Creative = Static Results When your banners look the same, […]

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Jul 2, 2025 by Justin Friend

Is your strategy truly integrated or just fragmented across channels?

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Most auto marketers will tell you they’re running a modern digital strategy. They’re on Google. They’re on Facebook and Instagram. Some have added OTT or TikTok. But here’s the uncomfortable truth: Being active across multiple channels is not the same as being integrated. Most of what’s happening out there isn’t omnichannel. It’s multi-channel at best. […]

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A customer walks into a dealership down the street. They know what they want. They’ve read the reviews, watched videos, compared payments, and narrowed it to two options. You never had a chance. Now multiply that by dozens, maybe hundreds, of missed opportunities each month. The real issue? Most dealership marketing strategies are designed to […]

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